Monthly Giving FAQ06 April 2011
How do I join the Pledge Partner Program online?
Start to make a monthly credit card gift by using the electronic form accessed through Make a Monthly Gift Online Form. Upon completion you will receive a confirmation email, which includes a personalized link so that you may access your account information. Be sure to save this email for easy access to your account information.
When will my online credit card gift be transacted?
Upon the successful completion of your first online monthly gift, your subsequent gifts will be processed on the same date, each month. Also, you will receive a monthly email to confirm that your gift has been made. If for some reason we are unable to process your gift, we will send you an email requesting new information.
How do I change my online credit card information?
To access your credit card information used for your monthly gifts, please retrieve your last email from the New Israel Fund acknowledging your gift. At the bottom of each email you will find a personalized link to access your account information. There you will be able to modify your name and address and access your present credit card information being used.
If you cannot locate your last email from us or are unable to access your information, please call 202-513-7835 to implement the desired change.
How do I stop my monthly credit card gifts being made online?
If you signed up to the Pledge Partner Program online with your credit card, please retrieve our last email from the New Israel Fund acknowledging your gift. At the bottom of each email you will find a personalized link to access your account.
The link provided will give you access to your account to stop future gift payments. If you cannot locate your last confirmation email, please so that we may work on your behalf to implement the desired change.
How do I increase my monthly, online gift amount?
Please contact the Pledge Partner Program via phone (202-513-7835) or fax (202-842-0991) with your new gift amount along with your mailing address associated with your online, monthly gifts. Most requests take between two to three weeks to complete, and the new amount will be effective with your next scheduled gift. You will receive confirmation of the change made to your account.